- Description
- Returns and Exchanges
- Reviews
Design Features
- Crafted from soft and plush fabric with a floral embossed pattern.
- Features a comfortable wedge heel for added height.
- Closed toe design for full foot coverage.
- Platform adds extra comfort and elevates the silhouette.
Suitable Occasions
- Ideal for casual indoor wear, lounging, or as a cozy addition to your wardrobe.
- Pairs well with casual outfits for a relaxed and comfortable look.
| Heels Height | 5cm /2 inch |
|---|---|
| Heel Weight | Wedge Heel |
Returns & Exchanges
We want you to feel confident shopping with Vdcoo. If something isn’t quite right, we’re here to help.
30-Day Free Returns
We offer a 30-day free return policy, starting from the date you receive your order.No questions asked.
How to Start a Return
Before sending anything back, please contact us so we can assist you properly.
Step 1: Contact Us
We provide prepaid return labels and local return addresses for your convenience. Please email service@vdcoo.com with the following information:
- Your order number
- The item(s) you’d like to return
- The reason for the return (Note: This is only to help us improve; it will NEVER be used to refuse your request.)
Step 2: Receive Your Prepaid Return Label
Once your request is approved, we will email you a Prepaid Return Shipping Label. You do not need to pay for the return postage.
Step 3: Ship Locally
To make the process as convenient as possible, we provide Local Returns. You will be asked to ship the package to a designated return address within your own country.
Return Conditions
All returned items are inspected upon arrival.
To be eligible for a refund, items must be returned in the same condition as received.
Restocking Fee: We do not charge any restocking fees for returned items.
Exchanges
If you’d like to exchange an item, we’ll be happy to help.
How to Request an Exchange (we provide prepaid return label and return to a local address)
- Email service@vdcoo.com with order number, items, and reason.
- Once approved, we will email you a Prepaid Return Shipping Label.
Refunds
- Processing time: Refunds will be processed within 3 business days after inspection. Credit may take 5-7 business days to appear.
- Refund method: Refunds are issued to your original payment method.
Frequently Asked Questions
I changed my mind — can I cancel my order?
If you need to change or cancel an order, please contact us as soon as possible. If the order has already shipped, you can simply return it following our standard process.
Can I return multiple orders in one package?
Yes, you can. Please include the correct information for each order inside the package.
How do I track my return?
Since we provide a prepaid shipping label, the tracking number will be included on the label itself.
International Orders
International orders may be subject to customs duties, taxes, or import fees. These charges are not covered by Vdcoo.
Please ensure your full name and address are correct.
Vdcoo cannot be held responsible for failed deliveries due to incorrect address information.
Undeliverable or Abandoned Packages:for packages refused or undeliverable, any return shipping or disposal fees will be deducted from your refund.
Shipping Delays
Vdcoo is not responsible for delays caused by the carrier, but we’ll do our best to support you in resolving any issues.
Design Features
- Crafted from soft and plush fabric with a floral embossed pattern.
- Features a comfortable wedge heel for added height.
- Closed toe design for full foot coverage.
- Platform adds extra comfort and elevates the silhouette.
Suitable Occasions
- Ideal for casual indoor wear, lounging, or as a cozy addition to your wardrobe.
- Pairs well with casual outfits for a relaxed and comfortable look.
| Heels Height | 5cm /2 inch |
|---|---|
| Heel Weight | Wedge Heel |
| Festival | Anniversary , Valentine’s day |
Returns & Exchanges
We want you to feel confident shopping with Vdcoo. If something isn’t quite right, we’re here to help.
30-Day Free Returns
We offer a 30-day free return policy, starting from the date you receive your order.No questions asked.
How to Start a Return
Before sending anything back, please contact us so we can assist you properly.
Step 1: Contact Us
We provide prepaid return labels and local return addresses for your convenience. Please email service@vdcoo.com with the following information:
- Your order number
- The item(s) you’d like to return
- The reason for the return (Note: This is only to help us improve; it will NEVER be used to refuse your request.)
Step 2: Receive Your Prepaid Return Label
Once your request is approved, we will email you a Prepaid Return Shipping Label. You do not need to pay for the return postage.
Step 3: Ship Locally
To make the process as convenient as possible, we provide Local Returns. You will be asked to ship the package to a designated return address within your own country.
Return Conditions
All returned items are inspected upon arrival.
To be eligible for a refund, items must be returned in the same condition as received.
Restocking Fee: We do not charge any restocking fees for returned items.
Exchanges
If you’d like to exchange an item, we’ll be happy to help.
How to Request an Exchange (we provide prepaid return label and return to a local address)
- Email service@vdcoo.com with order number, items, and reason.
- Once approved, we will email you a Prepaid Return Shipping Label.
Refunds
- Processing time: Refunds will be processed within 3 business days after inspection. Credit may take 5-7 business days to appear.
- Refund method: Refunds are issued to your original payment method.
Frequently Asked Questions
I changed my mind — can I cancel my order?
If you need to change or cancel an order, please contact us as soon as possible. If the order has already shipped, you can simply return it following our standard process.
Can I return multiple orders in one package?
Yes, you can. Please include the correct information for each order inside the package.
How do I track my return?
Since we provide a prepaid shipping label, the tracking number will be included on the label itself.
International Orders
International orders may be subject to customs duties, taxes, or import fees. These charges are not covered by Vdcoo.
Please ensure your full name and address are correct.
Vdcoo cannot be held responsible for failed deliveries due to incorrect address information.
Undeliverable or Abandoned Packages:for packages refused or undeliverable, any return shipping or disposal fees will be deducted from your refund.
Shipping Delays
Vdcoo is not responsible for delays caused by the carrier, but we’ll do our best to support you in resolving any issues.
Working Days/Hours
Mon - Fri / (EST)
8:00 PM - 5:00 AM