Contact US


We value your satisfaction and understand the importance of direct communication. That's why we've created this Contact Us page. We want to hear from you - whether it's a question, concern or feedback, our team is here to listen and assist you. Please don't hesitate to get in touch - we're looking forward to hearing from you.

Our Customer Service Centre hours are:

Head office hours are: Monday - Friday 7 Pm - 7:00Am (UTC-8)

Contact infomation:

This website is operated by An Italian company and a China company
EU Office:Milano(Ml) Via Tonale 12 CAP 20125(this is not a returning address)
Company Name:Kristal F.l. Societa'a Responsabilita' Limitata Semplificata
Registration Number:M-2595919
(this is not a returning address)
China branch office:
Company:Sichuan Tianting Network Technology Co., Ltd.
Address:No. 12, 9th Floor, Building 1, No. 19, South 4th Section, First Ring Road, Wuhou District, Chengdu City, Sichuan Province